Not at fault
- Home
- /
- Not at fault
Not at Fault? No Worries – No Cost to You!
Been in an accident that wasn’t your fault? Don’t stress—we’ve got you covered. Our expert recovery team takes care of everything, ensuring your repairs and replacement vehicle are fully covered by the at-fault driver or their insurer. No hidden fees. No out-of-pocket costs. Guaranteed!
Why You Shouldn’t Claim Through Your Own Insurance
Even if you’re insured and have the other driver’s details, bypassing your own insurance has major benefits:
- We Handle Everything: No waiting on hold, no complicated forms— our team manages the entire process for you.
- Quality Repairs, Not Rushed Jobs: Insurance-preferred repairers often prioritise speed over quality. We ensure top-tier repairs using only genuine parts.
- Independent Assessments: Your damage is assessed by an unbiased professional, not someone tied to an insurer’s budget.
- A Like-for-Like Replacement Car: Drive a car similar to yours at no cost while we handle the repairs.
- No Pressure to Use Non-Genuine Parts: We refuse to cut corners with recycled or non-genuine parts, ensuring your car is restored to its original standard.
- Your Insurance Policy Stays Clean: No claim on your record means no premium hikes or future headaches.
Who Pays for This Service?
If you’re the victim of a not-at-fault accident, you’re legally entitled to everything we offer. The costs of your replacement vehicle and repairs are fully covered by the at-fault driver or their insurer—so you don’t pay a cent.
What If My Car is a Write-Off?
If your vehicle is deemed a total loss after an accident that wasn’t your fault, we’ll arrange an independent market value assessment to ensure you receive the right payout. Plus, if you don’t have access to a replacement vehicle, we’ll provide a like-for-like loan car until you receive your settlement from the third party’s insurer.
How Do I Prove the Accident Wasn’t My Fault?
Our expert Client Advisers will review your accident details and determine if there’s a clearly identifiable at-fault party. If there is, we’ll take care of the rest—no stress, no worries.
What If the Accident Was My Fault?
No worries—we still have you covered. Our team specialises in all types of accident repairs, including at-fault cases. We’ll assist with your insurance claim and restore your vehicle to showroom condition.
The 360 Premium Smash Repair Difference
- Experienced, Friendly Team – We’re professionals who genuinely care about getting your car back to its best condition.
- Top-Quality Workmanship – Only the best materials, paints, and equipment go into your repair.
- Flawless Finish – Your car won’t just be repaired—it’ll look as good as new.
Need Help After an Accident? Call Us Today!
Let us take the stress off your shoulders. No cost, no hassle—just expert service from start to finish.
At Fault? We’ve Got You Covered!
Had an accident and it was your fault? No worries—we’ll take care of everything. Whether you’re dealing with your insurer or don’t have the at-fault party’s details, we’ll ensure a smooth, stress-free repair process.
If your policy includes a choice of repairer, we can work with any insurance company to quote, assess, and restore your vehicle to perfection. Even if you didn’t opt for a replacement vehicle through your insurer, we’ll provide a courtesy car at no cost while your car is being repaired.
Unlike insurer-preferred repairers who prioritise volume over quality, we focus on precision and top-tier workmanship—delivering faster turnaround times without compromising on excellence.
If your policy includes a choice of repairer, we can work with any insurance company to quote, assess, and restore your vehicle to perfection. Even if you didn’t opt for a replacement vehicle through your insurer, we’ll provide a courtesy car at no cost while your car is being repaired.
Unlike insurer-preferred repairers who prioritise volume over quality, we focus on precision and top-tier workmanship—delivering faster turnaround times without compromising on excellence.
Expert Repairs | Free Courtesy Car | Faster Than Insurer’s Repairers
Get Back on the Road—Hassle-Free! Contact us today to book your repair.
GET A FREE QUOTE
Feel Free To Talk